Antivirus for iPhone – The definitive guide
With our phones now such an integral part of our daily lives, we’re often asked if antivirus apps are needed to protect them. After all, most of [...]
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How to scan your device and interpret the results
Follow the instructions on this page to scan your device for spyware and other security vulnerabilities with Certo iPhone. Click here to watch the video tutorial. How [...]
How to remove spyware from an iPhone or iPad
If you've scanned your device and Certo has detected spyware then you’ll probably want to remove it as soon as possible. There are two main ways that you [...]
How to create an iTunes backup
Follow the instructions on this page to create an iTunes backup of your device so you can scan your device with Certo iPhone. This process is the same [...]
How to install Certo iPhone
Table of contents > Install Certo iPhone for Windows > Install Certo iPhone for Mac > First Run (Windows & Mac) > Video Tutorial [...]
How to change the backup folder location on Mac
Follow these instructions to change where Certo iPhone looks for your iTunes backups. First, you’ll need to locate your backup and copy it to the new location. To [...]
‘We need permission to scan your device’ in MacOS Mojave
The Problem On Apple computers running MacOS Mojave or later, you may receive a notification in Certo iPhone asking for permission to scan your device. The Cause The [...]
My device does not show in Certo iPhone
The Problem Your device does not appear in the list of backups to scan within the Certo iPhone application. The Cause Certo iPhone works by analyzing an iTunes [...]
Where can I download the user guide?
The user guide contains full instructions for installing Certo iPhone and scanning your device. To access the user guide, follow these simple steps: Open your purchase receipt email [...]
Where do I download the software?
Shortly after purchasing Certo iPhone you will receive a purchase receipt email from us. This contains a link to the product download page, where you can access the [...]